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Can I exchange an item for a different size?
For UK orders, we are offering exchanges based on availability. You can initiate your return here: https://lecol.intelligentreturns.net/main/landing using your order number and postcode or email address (the email address field is case sensitive). It
What if an item I ordered is out of stock?
Sometimes items might be out of stock after you've placed your order. If that's the case, we will inform you as soon as possible and provide alternatives, such as choosing a different item, waiting for a restock if it's expected soon, or issuing a re
How do I track my order or deal with a delivery issue?
If you have not received your order or have any concerns about the delivery, you can track your order using the tracking number provided. If the GPS Delivery location matches your address, please check with your neighbours in case the parcel was rece
How do I find out the validity of my discount codes?
To find out how long your discount codes are valid, simply contact us with the codes, and we will provide you with the expiration dates. Discount codes typically have a set validity period, which might be a specific date or a certain number of weeks
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