Please get in touch if you haven't found what you were looking for

LE COL

<p id="isPasted" style="margin-block: 0px 1.5em; color: rgba(0, 0, 0, 0.9); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you have an accident and damage any Le Col kit you&#x2019;ve bought from lecol.cc within the last 12 months, we are happy to offer our crash replacement service where you can get 50% off the RRP of a like-for-like item &#x2013; you can submit your crash replacement claim by&#xA0;<span data-elevio-module="2" data-elevio-unique-id="937" style="border-bottom: 1px dotted rgb(170, 170, 170); cursor: help;">contacting us</span>, including details of all items impacted and any relevant order numbers.</p><p style="margin-block: 1.5em 0px; color: rgba(0, 0, 0, 0.9); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We will not be able to honour crash replacement against any items we cannot validate were purchased directly from us within the last 12 months.</p>

If you have an accident and damage any Le Col kit you’ve bought from lecol.cc within the last 12 months, we are happy to offer our crash replacement service where you can get 50% off the RRP of a like-for-like item – you can submit your crash replace

Do you offer a crash replacement service?

Order queries

How can I reset my password?

How can I change/update my email address?

How can I update my delivery address?

How can I delete my account?

How can I update my marketing preferences or unsubscribe from the mailing list?

Account

What do I receive once I've placed my order?

Which payment methods are available?

Can I buy a gift voucher?

How do I apply a gift voucher to my order?

Can you send me an invoice?

How can I amend my order?

How do I cancel an order?

What delivery options do I have?

Will I be charged Customs/Duties?

Do you offer free returns?

Delivery

How do I return an item?

Got a faulty item?

When will I get my refund?

Returns

Interested in Custom kit?

Faults with your Custom Kit?

Need to make changes to your order?

Custom kit delivery

Custom orders timeline

Custom kit

How do I participate in the Le Col Strava challenges?

How to connect Strava to your LC__CC account

Having issues with reward/activity points pulling through?

Strava

Refer a Friend

Promos (Strava / Refer a friend)

Can I exchange an item for a different size?

What if an item I ordered is out of stock?

How do I track my order or deal with a delivery issue?

How do I find out the validity of my discount codes?

What if I received an item with a defect or damage?

Can I return an item, and how will it affect promotional offers?

Do you offer a repair service or replacement fabric for damaged items?

How do I make sure leg warmers or bib shorts don't slip down during use?

Can I change the size of the items after placing an order?

What happens to my discount if I return part of a bundle purchase?

What happens if I request a refund for an item from a bundle?

Do you offer a crash replacement service?Updated 2 years ago