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<p id="isPasted" style="margin-block: 0px 1.5em; color: rgba(0, 0, 0, 0.9); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">To reset your password, please use the &quot;Forgot your password?&quot; button on the following page and you&apos;ll be able to choose a new one and get back into your account pronto:&#xA0;<a href="https://lecol.cc/account/login" rel="noopener noreferrer" style="color: var(--textLink); display: inline-block; text-decoration: underline; cursor: pointer; font-weight: 600; outline: none; transition-property: opacity; transition-duration: 200ms; transition-timing-function: cubic-bezier(0, 0, 0, 0.4);" target="_blank">https://lecol.cc/account/login</a>.</p><p style="margin-block: 1.5em 0px; color: rgba(0, 0, 0, 0.9); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you see a message that there isn&apos;t an account associated with your email address, it&apos;s likely that you haven&apos;t already registered for an account - it&apos;s not compulsory. Please try to create an account and contact us if you need any assistance!</p>

To reset your password, please use the "Forgot your password?" button on the following page and you'll be able to choose a new one and get back into your account pronto: https://lecol.cc/account/login. If you see a message that there isn't an account

How can I reset my password?

Account

How can I change/update my email address?

How can I update my delivery address?

How can I delete my account?

How can I update my marketing preferences or unsubscribe from the mailing list?

What do I receive once I've placed my order?

Which payment methods are available?

Can I buy a gift voucher?

How do I apply a gift voucher to my order?

Can you send me an invoice?

How can I amend my order?

How do I cancel an order?

Do you offer a crash replacement service?

Order queries

What delivery options do I have?

Will I be charged Customs/Duties?

Do you offer free returns?

Delivery

How do I return an item?

Got a faulty item?

When will I get my refund?

Returns

Interested in Custom kit?

Faults with your Custom Kit?

Need to make changes to your order?

Custom kit delivery

Custom orders timeline

Custom kit

How do I participate in the Le Col Strava challenges?

How to connect Strava to your LC__CC account

Having issues with reward/activity points pulling through?

Strava

Refer a Friend

Promos (Strava / Refer a friend)

Can I exchange an item for a different size?

What if an item I ordered is out of stock?

How do I track my order or deal with a delivery issue?

How do I find out the validity of my discount codes?

What if I received an item with a defect or damage?

Can I return an item, and how will it affect promotional offers?

Do you offer a repair service or replacement fabric for damaged items?

How do I make sure leg warmers or bib shorts don't slip down during use?

Can I change the size of the items after placing an order?

What happens to my discount if I return part of a bundle purchase?

What happens if I request a refund for an item from a bundle?

How can I reset my password?Updated 2 years ago