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LE COL

<p id="isPasted" style="margin-block: 0px 1.5em; color: rgba(0, 0, 0, 0.9); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We offer payments via debit/credit card, Paypal and Google Pay. Some international countries offer additional methods such as Klarna, Multibanco etc. The available payment methods for your location will appear at checkout.<br>&#xA0;<br>&#xA0;All payments made via the Le Col website are encrypted using secure technology and your card details are not retained or visible to Le Col employees.</p><p style="margin-block: 1.5em 0px; color: rgba(0, 0, 0, 0.9); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">All orders will be charged for at the point that the order is placed - including orders containing pre-order items.</p>

We offer payments via debit/credit card, Paypal and Google Pay. Some international countries offer additional methods such as Klarna, Multibanco etc. The available payment methods for your location will appear at checkout.  All payments made via the

Which payment methods are available?

Order queries

How can I reset my password?

How can I change/update my email address?

How can I update my delivery address?

How can I delete my account?

How can I update my marketing preferences or unsubscribe from the mailing list?

Account

What do I receive once I've placed my order?

Can I buy a gift voucher?

How do I apply a gift voucher to my order?

Can you send me an invoice?

How can I amend my order?

How do I cancel an order?

Do you offer a crash replacement service?

What delivery options do I have?

Will I be charged Customs/Duties?

Do you offer free returns?

US Tariffs on your order

Delivery

How do I return an item?

Got a faulty item?

When will I get my refund?

Returns

Interested in Custom kit?

Faults with your Custom Kit?

Need to make changes to your order?

Custom kit delivery

Custom orders timeline

Custom kit

How do I participate in the Le Col Strava challenges?

How to connect Strava to your LC__CC account

Having issues with reward/activity points pulling through?

Strava

Refer a Friend

Promos (Strava / Refer a friend)

Can I exchange an item for a different size?

What if an item I ordered is out of stock?

How do I track my order or deal with a delivery issue?

How do I find out the validity of my discount codes?

What if I received an item with a defect or damage?

Can I return an item, and how will it affect promotional offers?

Do you offer a repair service or replacement fabric for damaged items?

How do I make sure leg warmers or bib shorts don't slip down during use?

Can I change the size of the items after placing an order?

What happens to my discount if I return part of a bundle purchase?

What happens if I request a refund for an item from a bundle?

Which payment methods are available?Updated 2 years ago